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No, I have not received an update from Abcam, but I would very much like one.
Asked on Jun 26 2012
Thank you for your email.
I had chat with my colleague who is responsible for FedEx shipments. She has confirmed that Abcam or FedEx do not have any control on shipments, that are delayed at Customs so the customer might need to contact the customs in their country for updates.
I am happy to send you this antibody again at no extra charge; normally it takes 2 days to deliver howver if it gets stuck again then unfortunatley we can not do any thing. We will try to leave as much information as we can on the dilvery note for customs clearence however you may need to keep track of your order also.
Could you confirm if you would like to recieve the same antibody. I will then send you the details with order number?
Answered on Jun 26 2012