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Thanks for your kindly reply, I attached the results in this letter, please check it and offer any suggestion to this customer,
thanks for your kindly help!
Asked on Jan 31 2012
Thank you very much for following this up with the customer.
I am really sorry, however I do really not know what the problem is. I would expect nice bands. Unfortunately we do not have an alternative antibody in our catalogue anymore.
I have checked again also for the ab97504, and have got the confirmation that the images on the datasheet are of the same original batch asthis customeris using. We are not aware of any issue. The customers milk blocked image ofmousehepatocytes shows bands at ˜16 and 72 kDa which is roughly the same as shown on ourdatasheet. The major difference is in the 70 kDa band is much stronger for the customer. Can you please check whetherthe customer didrun a mes gel and transfer onto 0.2 um membrane?
I am looking forward to your reply.
Answered on Feb 02 2012