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Our lab's order number is xxx. xxxxx ordered it last year.
Asked on Jan 17 2012
Thank you for your reply.
I have located both your orders for ab729 and ab85016.
Could you please let me know if you would prefer a free of charge replacement for each of the antibodies, a credit or refund? We do carry other TRPM7 antibodies. Alternatively, you can also choose antibodies to a different target protein.
I look forward to hear back and resolve this case for you.
Answered on Jan 17 2012