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I am having issues signing in and lodging onto Abcam to submit the above technical questionnaire. Our customer is experiencing difficulties with this Kit.
Our PO-16030 dated 2 Nov 2012.
Hoping you have some advice for our customer.
Asked on Nov 15 2012
Thank you for your enquiry regarding ab65344.
This is to let you know that I have placed a new order for you - for one kit of ab65344 as a free of charge replacement and the new order number is 1170301.
We will dispatch this item next Monday (together with ab136595 - Nucleosome antigen) and will be shipped on dry ice.
I hope this new kit will work as it is expected, and please do let me know how you are getting on with this product.
Answered on Nov 15 2012